Frequently Asked Question

Frequently
Asked Question

What is heros?

Heros is a digital healthcare platform that provides personalized medical treatments and consultations online. We specialize in areas like weight loss, hair regrowth, men's health, skin care, and chronic condition management. Our licensed healthcare providers create customized treatment plans delivered directly to your door with ongoing support.

How does Heros work?

Getting started with Heros is simple: 1) Complete our secure online medical assessment, 2) Connect with a licensed healthcare provider for consultation, 3) Receive your personalized treatment plan, and 4) Get medications delivered discreetly to your door. Our team provides ongoing support throughout your treatment journey.

Who are the providers at Heros?

All Heros healthcare providers are board-certified physicians and licensed medical professionals in their respective states. Our network includes specialists in weight management, dermatology, men's health, endocrinology, and chronic care management. Every provider is carefully vetted and maintains active medical licenses and certifications.

Does Heros require insurance?

No, Heros does not require insurance. We operate as a direct-pay service, which allows us to provide transparent pricing and faster access to care. Payment options include credit cards, debit cards, and flexible payment plans. Our goal is to make healthcare accessible regardless of insurance status.

What states is Heros available in?

Heros is currently available in all 50 U.S. states and Washington D.C. Our licensed healthcare providers are credentialed in each state where we operate. During the assessment process, we'll verify that our services are available in your location and match you with a provider licensed in your state.

Are Heros ingredients sourced in the US?

Yes. We work exclusively with licensed U.S. pharmacies. When applicable, products are manufactured by FDA‑registered facilities, and prescriptions are dispensed by licensed pharmacies. If a compounded medication is clinically appropriate, it is prepared by a state‑licensed pharmacy; compounded drugs are not FDA‑approved. We maintain strict quality, safety, and compliance standards.

What is heros?

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How does Heros work?

Who are the providers at Heros?

Does Heros require insurance?

What states is Heros available in?

Are Heros ingredients sourced in the US?

What is heros?

How does Heros work?

Who are the providers at Heros?

Does Heros require insurance?

What states is Heros available in?

Are Heros ingredients sourced in the US?

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